How to add new fields from userData to Interaction Details Genesys
Genesys Cloud Webchat. To use altocloud use the version 2 widget. Like all genesys widgets, there are two main modes:
How to add new fields from userData to Interaction Details Genesys
Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. See about widgets for web chat on the resource center for more information. Add a web chat deployment. Like all genesys widgets, there are two main modes: To use altocloud use the version 2 widget. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website. To add a web chat widget, follow these steps:
See about widgets for web chat on the resource center for more information. If the customer is connected to a bot, the quick replies buttons come in handy to direct the chat to the proper resource. To use altocloud use the version 2 widget. Like all genesys widgets, there are two main modes: See about widgets for web chat on the resource center for more information. Desktop is employed for monitors, laptops, and tablets, and mobile is employed for smartphones. Add a web chat deployment. The customer completes and submits a form, which is customizable, to connect with a bot or an agent. To add a web chat widget, follow these steps: The webchat widget enables customers to receive immediate assistance by clicking the chat icon on a website.
